NORSA rider knowledge base
How do I onboard?
Create a rider account, confirm your email, complete your personal details and choose an approved partner. Your assigned partner reviews your response, arranges an appointment and updates your onboarding status.
How do earnings work?
Your assigned partner or NORSA records base earnings, tips, bonus and incentives. Net earnings are the combined amounts minus the recorded commission. Daily, Monday-to-Sunday weekly and monthly totals use Nepal dates. Payment status is recorded separately.
What are the plans and packages?
Your agreed plan appears in your onboarding record. Confirm terms with your partner before agreeing. Live package prices and commission rates have not yet been supplied; demo plans and amounts are examples, not offers.
Who can see my information?
You see your own rider records. Your assigned partner can review your onboarding, availability and earnings. NORSA administrators oversee the network. Other riders cannot access your records.
How does tracking work?
Set your availability in your onboarding form. Share your current location from Tracking when you want to provide an update. Your assigned partner and NORSA see the latest shared coordinates and timestamp. Location is not continuously collected in the background.
How do I contact NORSA?
Sign in and open NORSA Support to create a private query. NORSA Support Staff replies in the same conversation. Personal account questions require sign-in. Partner conversations are never available publicly.